Privacy Policy

We collect information you provide directly to us, such as when you:

• Fill out our contact forms or request quotes
• Call or email us for services
• Subscribe to our newsletter or marketing communications
• Interact with our website or social media pages

This information may include:

• Name and contact information (phone number, email address)
• Service requirements and delivery addresses
• Payment information (processed securely through third-party providers)
• Communication preferences

We use the information we collect to:

• Provide, maintain, and improve our toilet hire services
• Process your service requests and manage bookings
• Communicate with you about our services, including quotes and confirmations
• Send you marketing communications (with your consent)
• Respond to your comments, questions, and customer service requests
• Comply with legal obligations and protect our business interests

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

Any third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage and backup procedures

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications
• Request data portability

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

We use:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site
• Marketing cookies to show relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.